Support

Stuck? Let's unstick it.

Whether you're an existing client or just evaluating ClickUp, send us the details and we'll get back to you — typically within one business day.

Pick the path that fits.

01

Existing Clients

Issues, changes and questions about work we've already built for you. Include your workspace details so we can respond faster.

02

New Requests

A process that needs designing, a workspace to set up, or automation to remove manual work. We'll scope it and reply with next steps.

03

ClickUp Questions

How a feature works, what's possible, and what to use for your case — answered by ClickUp Experts and ClickUp Admins.

04

Troubleshooting

Automations that misfire, dashboards that mislead, or a workspace that stopped scaling with the team. We diagnose and fix.

Send a support request.

The more detail you give us, the faster we can help. Tell us what you're trying to achieve, what happens today, and where it breaks down.

Please include: your team size, the ClickUp plan you're on (if any), screenshots or links to the workspace, and any deadline we should know about.

Prefer to talk it through? Book a free consultation or message us on LinkedIn.

Request form

All fields marked * are required.

We reply within one business day.

Before you write in.

How quickly will you respond?

We aim to reply within one business day. Existing clients on a retainer get priority handling. If it's urgent, mention it in the subject of your request or book a call directly.

I'm having a ClickUp product problem — should I contact you or ClickUp?

For billing, account access, outages or product bugs, contact ClickUp's own support directly. For anything about how your workspace is configured — structure, automations, permissions, dashboards — contact us, since that's the work we build.

Can you help if we haven't started a project yet?

Yes. Pre-project questions are welcome, and a free consultation is the fastest way to get an answer in the context of your actual process. See Plans if you'd like to know pricing first.

Do you offer support without an implementation package?

Yes — monthly retainers cover fixes, improvements and questions for teams that already have a workspace. Training sessions and 1:1 coaching are also available on their own.

What happens after I submit the form?

You'll get a confirmation on screen, then a personal reply from our team — not an automated ticket — with either answers, clarifying questions, or a link to book a call.

Prefer to solve it in a conversation?

Book a free consultation and walk us through the problem. We'll tell you honestly whether it needs a fix, a redesign, or nothing at all.